I worked with Robert at Ben Dannie to find the perfect gift for my mom, a Cartier Ballon Bleu watch. He was extremely knowledgeable and thoughtful in his advice when we were discussing what to get, and not pushy at all. He was very helpful, answered all of my questions and listened to what I wanted. When we finally decided on the model he was very reasonable in setting the price and walked me through the process of wiring and shipping, which can be complicated for the inexperienced. The whole time I felt like I was being treated with the highest level of service, enough so that I had no qualms at all about having Ben Dannie shipping the gift directly to my mother in Ohio from LA, while I live in New York. I would recommend Ben Dannie to anyone looking for jewelry and other items. Shipping was also very fast. Thanks again Robert!